So I guess DealExtreme hasn’t forgotten about me after all. I just received an e-mail from them titled Order Fulfilment Progress and it states that they are still working on getting my order sent out.
You can read the contents of the message after the jump.
For those of you paying attention, tomorrow it will be 8 months since I ordered my PS3 Infrared Remote Control. You can find see my original post here.
I received the rest of my order, just not the remote control. Supposedly, I can cancel the order by following a link in the e-mail. I think I will leave it and see just how long it takes.
*************************************
5/31/2011
Dear ComputerAbuser,
Apologies for the delay — we are still trying to fulfill your recent order placed with us. Delayed orders are typically shipped within three to five days from the date of this notice.
If you prefer, you may cancel your order by following the instructions provided below. Otherwise, we will continue working on your order while keeping you updated every few days.
Why is my shipment delayed?
While this situation does not occur to most orders , shipment could be delayed by reasons such as products not passing quality control, and market supply shortage.
| ORDER #: | xxxxxxxx |
| CUSTOMER SERVICE: | support.dealextreme.com |
Tracking (or cancelling) your order is easy:
You will then be taken to the Account Manager, where you may manage and track your order. |
If you have any questions about this order or the products/services you’ve purchased, please feel free to:
- Contact us at support.dealextreme.com
Sincerely,
*************************************
ComputerAbuser
I want to return some items I ordered on November 30, 2014.
I want to return an item.
Hi David, you should probably contact DealExtreme to get that set up.
Thanks,
ComputerAbuser